61. What can you add to what we have already asked you that should make us want to hire you?

Think grocery shopping… all those brands in the soap aisle begging for your attention. Each one comes with its own key selling points. Remember the comics, Superman? On TV, he sold himself… stronger than a locomotive, faster than a speeding bullet, able to leap tall buildings in a single bound. What are your key selling points? Plan this out ahead of time for the next interview… or include in a thank you letter for this past interview. Think a 1 minute infomercial about yourself. What are your core strengths? Is it communicating with children, being a mentor to other teachers, being able to keep topics current and interesting… . Think of what is needed to be successful in the job and how you specifically meet those needs—provide examples. Increased reading scores by using… Math scores jumped __% due to my … Offer some proof from your past to support your claims. But it is your ability to assess the situation and analyze your potential contributions that will sell your candidacy. Do not think it too late — send a strong thank you and include in your request for the job the key reasons why you are the best candidate.

62.What does “customer service” mean to you?

Think of yourself as a customer — what do you expect from salespeople … regardless of the circumstances and/or the problem. An example may be “Customer service is a two-piece reaction. First—respect; second — problem solving.” See if that makes sense and if you sound convincing when you do practice it. If you can give a brief story or two of what you have witnessed as extraordinary examples of customer service behavior. By using yourself as a focal point you will be able to enunciate clearly your understanding of customer service.

63. What do you know about our company?

If you can relate your knowledge to the area that you would be involved in, it would show that already you have an active interest in the organization. For example, if you were interested in marketing, “I understand that you are one of the top 10 companies in sales to Europe but are currently interested in expanding your market into Asia. Competition is keen in that area but you have an advantage in that you product offers features that others do not, such as… ..” It is not only showing that you have done the research but also that you like/know what you have learned about the company and have applied it to how you can add value in the position.

You're large and respected worldwide. You're both a clinical and teaching hospital. Over the last 60 to 70 years you've produced award-winning research. In reviewing your Web site, I've familiarized myself with many of your corporate goals and objectives.

64. What do you wish to gain from our company?

Excellent question! Research is the answer (know everyone is tired of hearing this but we feel this is one great way for applicants to make a difference in their candidacy). Determine some of the key elements in the corporate structure, product base, employees/management team or recent history. What appeals to you about working at this company? Go with what you know. “In the past, I have had opportunities to work on new products being launched. I am very excited about your plans to start an entire new line of products. With my prior experience I know I can provide insights and make contributions immediately and I will also learn so much from the excellent team you have in place. Having done single products, I would love to be in on the give-and-take meetings planning the new line… there is much I can offer but also much for me to learn.” Finding something specific… the opportunity to use a new technology, a new skill, to work with ‘experts on their team”… are ways for you to find job satisfaction, which is another way of asking this question

65. What do you think the employee's responsibilities are to the company?

As an employee you have several responsibilities to your employer. They are as follows: to perform a good day’s work to be loyal to act as part of the team to value the relationship to earn the employer’s trust to grow with a passion for the product/service.